About
WHO ARE WE ?
Our story begins in the heart of Africa, where we discovered the treasures this blessed land had to offer in skin and hair care.
Founded by nature and beauty enthusiasts, Surnaturel Cosmetics was born from the belief that the most powerful beauty secrets are found in the simplicity of nature. This is why we are committed to creating natural African products, drawing on the richness of this ancestral land to offer our customers exceptional quality care.
OUR ENGAGEMENTS :
We are proud to support local communities in Africa, collaborating with ethical suppliers and promoting environmentally friendly practices. We also undertake to never test our products on animals.
At Surnaturel Cosmetics, our mission is to offer you an authentic beauty experience, to reveal your natural beauty and to introduce you to the extraordinary benefits of natural products from Africa.
Frequently Asked Questions:
A: Surnaturel Cosmetics is an online cosmetics brand that offers natural African products for skin and hair care. Our products are formulated with quality ingredients from the riches of Africa.
A: Our ingredients are carefully selected from local sources in Africa, known for their natural treasures. We are committed to promoting sustainability and supporting local communities.
A: No, we are proud to be a cruelty-free brand. None of our products are tested on animals.
A: We offer a wide range of products including oils, butters, soaps, scrubs and more to meet all your skin and hair care needs.
A: Each product comes with detailed instructions for use. You can also visit our blog for additional information or contact our team of cosmetics experts who will be happy to answer your questions.
Yes, we accept returns within 30 days of purchase provided the product has not been used and is still in its packaging. See our returns policy for more details.
How can I contact customer service?
- You can contact us by email at [email address] or via our contact form on the site. Our customer service team is here to answer all your questions.
A: Yes, we ship our products worldwide. Delivery costs may vary depending on your location.